Shipping policy
Shipping Policy
We want to get your fragrance to you as quickly and smoothly as possible. Below are the details of how we ship orders from SERO Fragrances.
📍 Shipping Locations
We currently ship across Canada. International shipping is not available at this time.
🚚 Processing Time
Orders are processed within 1–3 business days after payment is confirmed. You’ll receive a confirmation email with tracking details once your order has shipped.
💸 Free Shipping – Limited Time!
Enjoy free standard shipping across Canada — for a limited time only.
No minimum purchase required. It’s our way of saying thank you for trying SERO.
📦 Delivery Time
We use trusted carriers like Canada Post and UPS. Delivery usually takes:
- Ontario: 2–4 business days
- Other provinces: 3–7 business days
📬 Tracking
Once your order is shipped, you will receive an email with a tracking number so you can follow your package every step of the way.
❗ Delays & Exceptions
We do our best to ensure timely delivery, but delays may occur due to carriers, weather, or high order volume. We appreciate your patience.
📩 Questions?
Contact us anytime at sero@serofragrances.com or call +1 (647) 893-2367. We're happy to help!